Cancellation policy

Cancellation Rights

You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods. The right of return does not apply to individual wallpaper orders, as it is a product made specifically for you. To exercise your right of withdrawal, you must send us (Four Seasons Kata Lips, Meitzer Weg 58, 30938 Burgwedel, e-mail: shop @ fourseasons.detelephone: +49 (0) 5139 952 8201) by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to revoke this contract. To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Cancellation Process

If you cancel this contract, we will reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.

-end of Cancellation Policy-